Your order will be packed meticulously and discreetly, in plain letter envelope with no mention of the contents.

For Singapore Addresses

We provide FREE posting to Singapore addresses. Please note that we are not responsible for items lost in transit sent via normal posting.

You are recommended to choose registered mail posting by adding $2.30 to your order, please click this option after checkout.

Courier services are borne by the customers at $10 per order.

Meetups can also be arranged at both parties convenience.

For Malaysia Addresses

The postage charge for registered mail to Malaysia addresses will be $5 per item.

For Other Countries

The postage charge for registered mail to other countries will be $10 per item.

Please note:

All shipping (except courier service and meetup) will be made via Singpost's Mailing service and will normally take 3-5 working days upon order receipt and successful processing of payment and 14 days for overseas deliveries. In the unlikely events whereby a product is out of stock, we will refund you the full amount of the product less any discount given for that particular product.

Please ensure that the delivery address is correct. Redelivery fee will be charged according to the extra delivery charge incurred. 

For prompt and timely deliveries, it is important to ensure that the recipient‘s information (name, address, and contact no.) provided during the shopping checkout process is accurate.

If you have not received your purchased items within the number of days as mentioned above, please inform us immediately at divasvoila@yahoo.com.sg

Customs and Import Duties

Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.

DivasVoila ships your package DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.

ships your package DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.

For more information regarding your country's custom policies, please contact your local customs office.